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If you have a question related to one of our products, why not check our FAQs section first and if your question is not answered, please feel free to contact us via phone or email.

Like to place an order over the phone?

For all new orders please call us on 0800 448 046, 24 hours a day, 7 days a week.

Like to enquire about an existing order over the phone?

For all existing orders, account enquiries, or general enquiries please call us on 0800 808 811, Monday to Friday 9am to 9pm NZST and Saturday 10am to 6pm NZST.

If you would like to send us an email, please fill out the form below.
Please note we cannot accept orders via email.

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Customer Service

Don't miss a single day in your skin care routine. Every 3 months receive a fresh new supply of Youth Essence. No minimum to buy. Cancel any time.

Money Back Guarantee

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  • Simply try Youthful Essence for up to 60 days (from date of purchase). If you are not totally satisfied with the results, simply return the product within 60 days of purchase for a complete refund of the purchase price (less postage and handling).