Product Questions

1. Is Youthful Essence® non-comedogenic? 0 found this answer useful

Yes.

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2. Is Youthful Essence® hypoallergenic? 0 found this answer useful

No, Youthful Essence^® is not hypoallergenic. If you suffer from rosacea, pustule acne and other sensitive skin disorders, consult your health care practitioner before using Youthful Essence^®.

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3. Is the Youthful Essence® Resurfacing Cream oil-free? 0 found this answer useful

No, it contains oil from natural sources - safflower oil and wheat germ oil.

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4. How old should you be before using the product? 0 found this answer useful

The product is recommended for adults.

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5. Is it normal to have a residue on my skin after using Youthful Essence®? 0 found this answer useful

Yes, the crystals are left behind after the moisturisers in our Vitamin-Enriched Resurfacing Cream have been worked into the skin. They may be completely removed by splashing generous amounts of water on your face and patting it dry until they are gone. The waterproof tool also enables you to take the tool into the shower with you, and you’ll easily be able to rinse off all remaining crystals and residue.

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6. What if I get the crystals in my eyes or mouth? 0 found this answer useful

You will not be harmed. Flush/rinse the area thoroughly with water until the crystal is removed. If you suffer irritation after rinsing the area thoroughly with water, consult your health care professional.

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7. The exfoliation seems too aggressive or uncomfortable on my skin. 0 found this answer useful

Exfoliation is helpful for healthy looking, balanced skin. Some skin types require less exfoliation than others. Spend only 1-2 minutes on the area being treated and use less pressure when massaging your skin with the Resurfacing Tool.

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8. Can you use other types of exfoliation creams with this tool? 0 found this answer useful

This would not be recommended. For example, customers should not use products containing Alpha Hydroxy Acids or Retinol while using Youthful Essence^® because they too are exfoliants. With any products that exfoliate, you want to be careful how often and when you use them. Always conduct a patch test on your hand or wrist prior to using any of the products. This will allow you to test both the other exfoliating product and Youthful Essence^® in a small area to ascertain your skin's sensitivity. You can then decide if you want to use them in conjunction with each other. Youthful Essence^® includes specific directions for use, as well as precautionary statements. We recommend you read all of the material provided on Youthful Essence^® and on any other exfoliating product. If you have additional concerns or questions, we also recommend that you speak with your health care practitioner.

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9. Should a Youthful Essence® treatment be painful? 0 found this answer useful

Never. When using Youthful Essence^® to exfoliate the skin, a tingling or invigorating sensation can be left. However, this sensation should never feel painful or unpleasant. If you are not experiencing an unpleasant sensation, use less pressure when using the Youthful Essence^® Resurfacing Tool. If pain occurs, stop use.

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10. Can you add water on the sponge applicator with the resurfacing cream? 0 found this answer useful

This is not recommended as the Resurfacing Cream has been formulated already with moisturisers.

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11. What other Youthful Essence® products are available besides the Resurfacing Cream? 1 found this answer useful

Besides our Youthful Essence^® Vitamin Enriched Resurfacing Cream, we also offer Youthful Essence^® Facial Warming Cleanser, Skin Enhancing Serum, as well as For Eyes Complete Night Treatment.

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